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How bat788 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through JazzCash, Easypaisa or Raast, and keep your account secure.

Account data handled with careJazzCash, Easypaisa, Raast payment data coveredYour right to access or delete dataPakistan-region policy scopeContact us to raise any data request
bat788 How bat788 Handles Your Personal Information
HOW WE PROTECT DATA

Account Security and Data Retention Practices

We apply several layers of protection to the data linked to your bat788 account. Encryption covers data in transit and at rest. We retain payment records — including JazzCash, Easypaisa and Raast transaction logs — for as long as required by applicable financial regulations in your region. Account data is removed or anonymised when you request deletion, except where retention is legally required. Cookies can be managed through your browser settings at any time.

Encrypted Data Storage

Your account credentials, mobile number and linked payment details are stored with SSL encryption. We do not log your full JazzCash or Easypaisa PIN at any point in the transaction flow.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can block or clear cookies through your mobile browser settings without losing your account data.

Retention and Deletion

We keep transaction records for the period required under applicable local law. When you request account deletion, personal profile data is removed within the timeframe we confirm in our response to you.

Third-Party Data Sharing

We share data only with payment processors needed to clear your Raast or Easypaisa withdrawal, and with security services that help us detect unauthorised login attempts on your account.

DATA REQUEST CONTACT

Reach Us About Your Privacy

You have the right to ask what data we hold, request a correction, or ask us to delete your account information. All three paths below connect directly to our data team — not a generic helpdesk. We aim to acknowledge your request and respond with a clear next step as quickly as we can process it.

Email Data Requests Send your data access, correction or deletion request to our privacy email. Include your registered mobile number so we can locate your account record without delay.
Live Chat Support Open the live chat widget in your account dashboard and select the privacy topic. Our team can confirm what data we hold and walk you through the request process in real time.
Account Settings Path Log into your bat788 account, go to Settings, then Privacy. From there you can download a summary of your stored data or submit a deletion request directly without contacting support.

Common Questions About Your Data at bat788

These are the questions we hear most often from account holders in Pakistan about how their data is managed, what rights they have, and how to act on those rights.

We collect your name, mobile number, email address and the payment method you link — JazzCash, Easypaisa or Raast. We also log your device type and IP address for account security purposes.

We share data only with payment processors needed to complete your transaction and with fraud-detection services. We do not sell your personal information to marketing companies or unrelated third parties.

Transaction records, including JazzCash, Easypaisa and Raast payment logs, are retained for the period required under applicable local financial regulations. We inform you of the exact timeframe when you submit a data request.

Yes. Submit a deletion request through your account Settings under Privacy, or contact our support team via live chat or email. We will confirm receipt and remove your profile data within the period we specify in our response.

Log into your account, open Settings, then Privacy, and request a data summary. Alternatively, contact support via live chat with your registered mobile number and we will provide a full account data report.

We use session cookies to keep you logged in and analytics cookies to improve lobby performance. You can disable non-essential cookies through your mobile or desktop browser settings without affecting your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.